Aivera Field

Aivera Field is the mobile app for field-service technicians using SmartAI Mobile Field Services. Your office logs a case and sends it to your phone; you acknowledge it, travel, do the work and close it, with evidence captured as you go. Track your assigned jobs through a status flow, auto-stamp arrival with GPS and time, attach work photos, capture customer signatures at sign-off, and record travel distance and hours. Messaging with the office includes photo attachments. Status changes, messages and photos taken offline are held on the device and sent when connectivity returns. Four job types are included: Support, Install / De-install, Delivery / Collection and Sales Cycle. Location and camera are optional, and location is read only while the app is open. An account is provided by your employer as part of a SmartAI Mobile Field Services subscription, with a free trial available.