Amalga

Amalga

AI-powered hiring and coaching for customer service teams

V
@vadi
Published on Jan 13, 2026
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8 PeerPush
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Ranked #2
Product of the Day
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Community award Jan 14, 2026Community awardA Product of the Day, Week, or Month award this product won from the community.
#2 Product of the Day

Jan 14, 2026

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About Amalga

Amalga helps you break the broken loop in contact centers by optimizing your talent lifecycle. You can hire the right agents, accelerate onboarding, and coach proactively using advanced voice AI roleplays. The platform empowers high-performance customer service teams to improve efficiency and service quality through automated training and performance monitoring.

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Comments (7)

C
@cameron6173

very clean UI - what a great solution for effective agent onboarding🙌

NelsLansley
@NelsLansley

good stuff. really comprehensive website

kevinrichardson2312
@kevinrichardson2312

Great job !!! Reaching out to see how we can use it for our business at scale.

jettianamin
@jettianamin

I run a contact center and I know how important being prepared is for both the agents and the business. Well implemented. Easy to use. Roleplay and insights works great. I went through SmartHire demo and can definitely see using it.

jimmoria8
@jimmoria8

Really easy to use. Loved the real time conversational roleplay. The insights are quite thorough. Well done.