CoSupport AI

CoSupport AI is AI customer support software that learns from your solved tickets, help center and connected docs, then answers inside the helpdesk your team already uses. Two products: - CoSupport AI Agent resolves repetitive L1 tickets end to end across chat, email and voice, and deflects up to 90% of them. - CoSupport AI Assistant helps human agents on harder cases: it drafts replies, summarizes threads before handover and translates. Both detect the customer's language and reply in 120+ languages. Accuracy: CoSupport AI runs on a USPTO-patented multi-model architecture (US11823031B1). Response accuracy is 99%, with near-zero hallucinations, and every reply comes with a decision log showing the sources read and actions taken. Results: teams typically reach 60-70% AI resolution in the first 60 days. The average across clients was 74% on 1.x, and the 2.0 architecture reaches up to 85%. Cocoatech reached 81% deflection on Zendesk. Hour Timesheet automates 82% of chats with a two-agent team. Softorino grew from 69% to 82% AI resolution in 3 months. Version 2.0 (June 2026) added multi-step reasoning, decision logs, an agentic API that updates orders, cancels subscriptions and processes refunds in real time, and 12 new integrations. Launch: about 10 minutes to connect your helpdesk, about 3 days to full live, no code. Pricing: CoSupport AI Agent costs $0.50 per AI resolution, and unresolved tickets are free. CoSupport AI Assistant costs $0.04 per AI response. The first 1,000 AI responses are free on your real tickets, with no long-term contract. ISO 27001 certified, GDPR and CCPA compliant. Used by 300+ brands in the US, EU and Australia, including Cocoatech, iubenda and Nordic Knots.