DobroDesk
AI support inbox for email and chat
Details
- Follow on
- @dschewchenkoLinkedIn
- Categories
- Customer ExperienceAI Customer Success
- Use Cases
- Customer Support
- Target Audience
- Support Teams
- Pricing
- Paid
- Platforms
- Web
- Alternatives
Intercom alternatives
Zendesk alternatives
Discovery signals
How AI and people discover DobroDesk on PeerPush
- ChatGPT
- Perplexity
- +5 other AI crawlers
Reads by these AI engines
Crawlers behind these engines read this listing on PeerPush.About DobroDesk
DobroDesk brings support email and website chat into shared Inboxes. Customers can search approved help content, start a conversation in the website widget and return to it later. Email stays in the same conversation-first workspace. AI can answer routine questions from approved sources when configured or prepare a draft with sources for review. Billing, account access, deletion, privacy, security and uncertain cases stay with a person. Configured actions can collect context, support booking flows and hand off to a teammate. Recent Inbox runtime updates make common conversation handling faster while keeping review and handoff visible. The base plan is EUR 19/month and includes 300 accepted conversations, unlimited teammates, AI replies and 3 active published Automations. Each started package of up to 1,000 additional accepted conversations costs EUR 24. The Help Center is EUR 19 per site/month. Outlook is available and Gmail is coming soon. DobroDesk supports English, Ukrainian, German, Spanish, French and Brazilian Portuguese. Mobile SDK 0.2.0 supports iOS, Android, Flutter, React Native, Capacitor and NativeScript. PeerPush offer: 20% off the DobroDesk Support monthly base fee for the first 12 payments. Usage and add-ons are excluded. Limited to the first 10 redemptions until November 9, 2026.
Discount Codes
20% OFF SUPPORT(-20% OFF)
Valid until Nov 9, 2026
Product Video
Watch a video demo of DobroDesk.
Screenshots
Product Updates (1)
A more natural support conversation in DobroDesk
Support work often starts with a customer asking for a time, not a ticket. Configured actions can collect booking details in chat, keep the request in the same conversation and hand it to a teammate when a person should take over. We have also been tightening everyday Inbox work so opening and moving between conversations feels quicker. AI can prepare a reply with its sources for review while the teammate keeps control. For teams supporting mobile apps, Mobile SDK 0.2.0 brings native support surfaces for iOS and Android through Flutter, React Native, Capacitor and NativeScript. See the latest demo: https://www.youtube.com/watch?v=-TJ3llFlfvs
Comments (0)
No comments yet. Be the first to share your thoughts!
Reviews (1)
Average 5.0 out of 5
Based on 1 review
Customer support teams spend so much time on repetitive tickets. Having AI generate smart replies while keeping full control over what goes out is exactly what a modern support inbox needs. No per-seat charges makes this accessible for growing teams too.
Comments (1)
I used Freshdesk and kept writing the same FAQ answers by hand. DobroDesk puts email and website chat together and lets AI use project docs for simple replies. Feedback from support teams is welcome.