Donkey Support Widget
Support chat that lives in your Discord server
Details
- Follow on
- @sjorsfestt
- Target Audience
- Customer Success TeamsCommunity ManagersSmall Businesses
- Platforms
- Web
About Donkey Support Widget
A lightweight customer support chat widget that embeds into web applications. Customers can chat directly from the company's Discord server, while support teams reply from Slack, Discord, or Telegram. Includes automatic email follow-ups to customers who miss replies.
Product Insights
Donkey Support Widget provides a web-based live chat solution that bridges customer communication from browser interfaces directly into Discord, Slack, or Telegram. It automates customer relations by integrating community management tools with workflow features like email follow-ups.
- Supports cross-platform replies via Slack, Discord, or Telegram.
- Integrated email follow-up system for missed replies.
- Web-based widget architecture for easy application embedding.
- Enables direct support interactions within a Discord server environment.
Ideal for: Community Managers and Customer Success Teams who want to centralize their customer support interactions directly within their existing Discord or Slack workflows.
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Comments (1)
We're excited to launch Donkey Support, the easiest way for founders to handle customer support directly from their Discord server! Reply from Slack, Discord, or Telegram and set up live in minutes.