Mesa

Mesa

WhatsApp business platform for Zambia

francismiyoba
@francismiyoba
Published on Nov 3, 2026
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About Mesa

Mesa is a WhatsApp business platform designed to help Zambian companies manage customer interactions. The platform provides a shared team inbox that enables multiple agents to respond to messages simultaneously. Businesses can organize their sales processes through CRM pipelines and deploy 24/7 AI chatbots trained on specific price lists and company data to handle routine inquiries. Additionally, Mesa supports marketing campaigns and API integrations.

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Comments (2)

galdayan1895
@galdayan1895

Quick question on the shared inbox: when a new agent joins the team, can they see the full WhatsApp thread history for a customer, or only messages from after they are assigned?