Ochre Helpdesk - No more Zendesk tax
AI support without the $2-per-resolution tax
Details
- Categories
- Productivity & NotesAI Writing
- Use Cases
- AI Agents
- Target Audience
- B2B SaaS Companies
- Pricing
- Paid from $39
About Ochre Helpdesk - No more Zendesk tax
Ochre is a shared-inbox helpdesk for B2B SaaS teams that have outgrown Gmail, Crisp, or Help Scout but donโt want Zendesk pricing. Bring your own OpenAI or Anthropic key, deflect tickets with AI at API cost, and manage email, chat, Slack Connect, and customer context in one inbox. Flat pricing. No AI resolution markups. Built for SaaS teams from $1Kโ$30K MRR.
Product Insights
Ochre Helpdesk provides B2B SaaS teams with a shared inbox that integrates OpenAI and Anthropic models via direct API keys to eliminate per-resolution AI fees. It consolidates email, chat, and Slack Connect interactions under a flat pricing model.
- Supports bring-your-own-key for OpenAI and Anthropic to ensure AI deflection at raw API cost.
- Centralizes email, web chat, and Slack Connect communications into a single shared inbox.
- Fixed flat pricing starts at $39 without per-resolution AI markups or taxes.
- Purpose-built for B2B SaaS companies ranging from $1K to $30K MRR.
Ideal for: Ochre Helpdesk is ideal for B2B SaaS companies that need automated AI support and Slack Connect management without the scaling costs of traditional per-resolution pricing.
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