VATES

VATES is embeddable B2B AI knowledge infrastructure. Companies use it as a widget on their own site, as a standalone chat page on their own domain, or through a developer API. What makes it structurally different is how knowledge is held. Knowledge remains as structured, human-readable plain text and is interpreted when a question is asked. There is no vector database, no embedding pipeline, and no re-ranking step. Updates take effect immediately, deletions can be verified by eye, and every answer can be traced back to the stored knowledge it came from. The console splits the work into distinct jobs. One surface turns raw material into structured entries. Another curates and organizes what has accumulated. A third serves it to end users as conversation. Keeping those separate means writing knowledge and answering with it never get tangled. Operationally, one account can run several independent instances, each with its own knowledge, appearance, API keys, and website embedding allowlist. Usage controls guard against runaway agent loops and excessive request volume. Administrative actions land in a tamper-evident audit log built on a SHA-256 hash chain, and concurrent edits are handled with optimistic locking so two administrators cannot silently overwrite each other. Two-factor authentication, IP restriction, encryption at rest, a web application firewall, and backups come standard. The console, documentation, and public site are localized in 23 languages across 9 writing systems, including Burmese, Amharic, Georgian, Armenian, Greek, Persian, and Ukrainian. The language of the knowledge base and the language of the conversation are independent: a knowledge base written in one language can answer a user in another without storing translated copies. For AI clients, VATES exposes a remote MCP server with OAuth 2.1. An MCP-compatible assistant can connect to a knowledge base and query it as a tool. MCP operations are idempotent by design. Billing is prepaid and usage-based. You deposit a balance, each request draws against it, and that is the whole arrangement: no subscription, no monthly fixed fee, no minimum spend. The minimum deposit is USD 5.00 per top-up. A balance at zero suspends the instance automatically and topping up reactivates it, so there is nothing to cancel. Current rates are on the pricing page.