VerbatimIQ

VerbatimIQ Analyze™ turns raw customer verbatims into decisions. Survey responses, reviews, and support tickets pile up in spreadsheets, and product teams spend weeks reading rows, hand-tagging themes, and arriving at insights after the decision window has closed. Analyze ingests feedback from files, APIs, Qualtrics, Medallia, Zendesk, and Salesforce, redacts PII, then runs AI topic and sentiment analysis across 30 languages. It surfaces wave-over-wave trends, explains what changed through an AI analyst, quantifies revenue exposure, and generates stakeholder reports automatically. Where VoC programs deliver data, Analyze delivers answers, in minutes. It’s built to sit alongside your existing VoC stack, not replace it. 30-day free trial, no credit card required.