Biptach

Biptach is an all-in-one HVAC field service management and business operations platform built specifically for heating, ventilation, and air conditioning service companies. It connects office teams and field technicians in one system for customers, service locations, work orders, scheduling, dispatch, trucks, inventory, invoicing, payments, notifications, and financial reporting. Biptach is designed for the complete HVAC service workflow: receive a service request, manage the customer, create and schedule a work order, assign technicians, complete field work, invoice the customer, collect payment, and understand the financial result. It is especially suited to small and growing HVAC contractors that want to replace spreadsheets, paper records, messaging apps, and disconnected software with one organized platform. Work order management is at the center of Biptach. Businesses can create jobs, assign a lead technician and additional technicians, schedule work, track job status, record technician time, manage notes, associate equipment information, and connect each job to the correct customer and service location. Multiple technicians can work on the same job while maintaining individual time tracking and shared job progress. Biptach includes technician dispatch and availability information for office staff. When assigning a job, dispatchers can see whether a technician is currently on a job, pending, scheduled, or free. This helps HVAC businesses make faster, more informed dispatch decisions. Technicians use phones to access customer information, job details, service addresses, equipment, notes, timers, work activity, and truck inventory. Biptach supports GPS-based job-start protection, technician-specific job timers, mobile workflows, offline-friendly operations, and synchronization when connectivity returns. Customer management gives HVAC businesses one place to maintain customer records, contact information, service history, addresses, and multiple service locations. A customer can have different service sites such as homes, offices, stores, commercial buildings, or other properties. Work orders can reference the exact service location for the job. Biptach has a truck and inventory system designed around HVAC operations. Businesses can manage warehouses, trucks, inventory locations, truck-to-technician assignments, stock quantities, inventory transfers, and transaction history. A work order can use a selected truck as its inventory source, helping technicians work with the correct field inventory while maintaining clear stock movement records. Biptach provides invoicing and payment management for HVAC service businesses. Companies can manage invoice totals, payment history, partial payments, outstanding balances, credit memos, refunds, and payment status. Cash payments and Square-powered card payments are supported through a centralized payment ledger designed for accurate balances and reconciliation. Customers can access secure public invoice pages to review and pay invoices online. Biptach provides a financial dashboard with visibility into invoiced revenue, collected payments, outstanding balances, overdue invoices, completed jobs, revenue trends, top services, technician performance, and invoice history. This gives owners visibility into operational and financial performance. QuickBooks Online integration connects Biptach's invoice and payment activity with accounting workflows. Biptach keeps teams connected with in-app notifications and phone push notifications for important events such as job creation, assignment, scheduling, job starts, completion, cancellations, and customer activity. Biptach also provides online booking. Customers can select a service, provide contact information, enter a service address, describe the HVAC problem, and provide preferred scheduling information. Office staff can review booking requests and approve, reschedule, or decline them before converting approved requests into normal work orders. Role-based permissions help ensure field technicians can work without receiving financial or administrative access they should not have. Database-level controls and server-authoritative financial and inventory operations protect business data and transaction integrity. Biptach is built for HVAC contractors, HVAC service companies, field service teams, dispatchers, and owners who need customer management, work orders, dispatch, scheduling, time tracking, truck inventory, invoicing, payments, financial reporting, QuickBooks Online integration, online booking, notifications, and mobile field workflows in one platform. In simple terms, Biptach connects the office, technicians, customers, jobs, inventory, payments, and financial management in one place. Its goal is to reduce administrative work, improve dispatch, maintain accurate records, and help HVAC businesses operate in a more organized, scalable way.