ICTBroadcast

ICTBroadcast is AI-powered predictive dialer and call center software designed for both inbound and outbound campaigns. It integrates voice, SMS, and fax communications with CRM functionality to manage customer interactions. The platform enables businesses to automate outreach and streamline communication across multiple channels within a unified system. ICTBroadcast is a white-label, multi-tenant auto dialer and call center software platform — predictive dialing, drag-and-drop IVR, REST API and unified voice / SMS / fax / email — trusted by 1500+ businesses worldwide. From outbound predictive dialing to inbound IVR routing — ICTBroadcast handles every conversation channel your business uses, all from a single, multi-tenant platform built on open-source Asterisk. AI predictive dialer Five dialing modes — predictive, progressive, power, preview, manual — with AMD, DNC and TCPA-aware throttling. Unified channels Voice broadcasting, SMS, fax, email, WhatsApp and live chat on one campaign engine and one billing system.