ICTCRM

ICTCRM provides a single platform for customer relationship management and unified communication. It enables businesses to automate processes and increase sales performance by combining contact center capabilities with traditional CRM tools. ICTCRM is the modern Customer Relationship management (CRM) solution comprising renowned open source SuiteCRM integrated with advanced contact center and unified communications software ICTContact to manage and interact with your customers from a single platform. The ICTCRM solution comprises the latest version of the renowned open source CRM named SuiteCRM https://suitecrm.com/ integrated with the communications framework ICTContact https://www.ictcontact.com. ICTContact is an advanced contact center and telemarketing software developed over an open source communications engine asterisk https://www.asterisk.org/. ICTCRM features complete business process automation and integration of communication technologies like voice calls and text messaging to connect your staff with customers to enhance productivity and sales. ICTCRM helps to manage your customers, conduct voice calls, and make real-time surveys, broadcasting important notifications or invitations, connecting Business and Customers in such a way that was never imagined before. ICTCRM solution is a multitenant, turnkey, and white-label software solution for all types of businesses, especially internet service providers, Carriers and telecommunications operators. We also offer integration of the ICTContact contact center https://www.ictcontact.com with your existing CRM to empower your CRM with unified communications and contact center features.