Locus

Locus is the world's first agentic Transportation Management System, purpose-built for retail, FMCG, e-commerce, and 3PL enterprises that need to move millions of orders without losing margin or customer trust. Backed by Ingka Group (the world's largest IKEA retailer) and recognized by Gartner for five consecutive years, the platform replaces manual dispatching, fragmented fleet workflows, and rigid legacy TMS tools with a single, modular system that learns from every delivery. At its core, Locus solves a hard operational problem — getting the right shipment to the right customer through the cheapest, fastest, lowest-emission route — and does it at the scale of 1.5 billion+ deliveries optimized to date. The platform spans the entire shipment lifecycle: orders flow in through Fulfillment Automation, get planned via Dispatch Planning's algorithm that weighs 180+ variables (time, distance, vehicle capacity, driver shifts, fuel cost, terrain), pass through Hub Operations for smart sorting and picklisting, then move into Delivery Orchestration where the system automatically picks the right in-house, contracted, or 3P carrier based on cost and SLA. Every shipment is tracked live through a Control Tower and Driver Companion App, while branded tracking pages keep end customers informed. How it works in practice — Locus integrates with existing OMS, WMS, ERP, and TMS systems through an API-first architecture, so enterprises don't have to rip out their stack to deploy. Once orders enter the system, AI takes over: routes are auto-generated in minutes, capacity is balanced across fleets, exceptions are flagged in real time, and analytics dashboards expose hidden inefficiencies — from revenue leakage to underutilized vehicles to high-emission lanes. The outcomes show up where leadership cares most. Customers report up to 99.5% on-time deliveries, 95% SLA adherence, 20% lower ground-resource costs, 33% better workforce retention, and a 38% drop in "where is my order" support contacts. Collectively, the Locus customer base has unlocked $320M+ in logistics savings, recovered $288M in revenue leakage, and avoided 17M+ kg of GHG emissions — turning logistics from a cost center into a measurable growth lever across 30+ countries.