
My AskAI
Your AI Agent for Customer Service
Details
- Follow on
- @usemyaskaiLinkedIn
- Categories
- AIAutomation & Workflow
- Target Audience
- Customer Success TeamsSmall BusinessesStartups
- Platforms
- Web
About My AskAI
My AskAI is the most affordable AI customer service agent, integrated into your existing help desk (Zendesk, Intercom, Freshdesk, HubSpot, and Gorgias) and available 24/7 to give instant answers to your customers. Set up in minutes, without the need for developers and trained on your help center, knowledge base, website and live customer data, the AI agent ensures your customers always have an answer to their questions. If it can't answer it will pass them over to your (human) team, giving the best of both worlds and increasing customer satisfaction and retention. • >5x cheaper than native AI solutions, at $0.10 per ticket, but with comparable (often better) answer quality and performance. • Improve your AI agent's performance over time through automatic self-learning. • Fully customize and control your AI agent's brand and tone of voice with configurable guidance that also lets you set up custom scenarios for handovers. • Set up AI tasks to allow your AI agent to autonomously perform complex actions like refunds, KYC, seat management, address changes and more. • Use the AI agent internally, without responding directly to customers, with AI-generated internal/private notes or via our copilot extension. On average 75% of conversations are resolved directly by our AI agents across a range of hundreds of eCommerce, SaaS and marketplace platforms and businesses, saving thousands of hours of support time that can be better spent providing service in the more complex cases. Reduce your support requests, overnight, with My AskAI.
Product Insights
My AskAI is a web-based automation platform that integrates with major help desks like Zendesk and Intercom to provide instant customer support. It combines autonomous task execution with a human handover system for Customer Success Teams and Startups.
- Native integration with Zendesk, Intercom, Freshdesk, HubSpot, and Gorgias.
- Bypasses developer requirements with setup from help centers and website data.
- Supports autonomous tasks including refunds, KYC, and seat management.
- Internal copilot mode for generating private notes and assisting human agents.
Ideal for: Small Businesses and Startups that need to automate routine support tickets while maintaining human oversight for complex scenarios.
Product Video
Watch a video demo of My AskAI.
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